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Keeping Your Promise Improves Your Business Image

Promising Yourself to Failure

I promise, I will pass-on your resume
I promise, I will help you promote this product
I promise, I will stop smoking
I promise, that I be home by 6:00
I promise, that I will lose weight
I promise, I will come over and help you
I promise, I will _____________

What have you promised and not delivered on?

You may not be using the word promise, maybe you said…”I know a guy who can help!” Johnny-on-the-spot just has committed themselves to helping which is as-good-as a promise.

Promises are the easiest thing to make, but are one of the hardest things to do.  If you want to improve your image, make fewer promises.  Jean-Jacques Rousseau, author of the The Social Contract, wrote “He who is most slow in making a promise is the most faithful in its performance.” Think about what you are actually promising to do for somebody.

  • Can you actually do what they are asking?
  • Do you really have the time and resources?
  • Do you care enough to complete the promise?

Successful people make very few promises and when they do… they deliver and many times over deliver.  So, do not make promises just to give empathy to a problem.  Listen, think, analyze the situation, then research the solution more. Once you have the full understanding of the situation, you will then if you are fully committed to the problem, make a promise to help resolve the situation.

It is better to be known as a person who keeps their promises and delivers on them then to be the person that breaks promises. Now, promise that you will think before you make your next promise, that’s  all I ask.

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We’ve Stop Learning and Are Expected to do Greater Things

LearningWe encourage our children to keep learning, growing and developing, but why is it that when we become adults we slow down the learning process?. We settle for the CliffsNotes of learning, by watching condensed News, skim newspapers for interesting articles, flip through magazines that have more pictures and ads then real content. We listen to radio news that repeats the same summarize news broadcast over and over again yet we want our children to be well-rounded in their education and to grow up creative and educated.

How can we become experts and teach our children, when we are just sliding through life without making the effort to improve and advance.  Companies have learned to accept this logic and find it easy to replace people who conform to this thinking. Being creative and in the know, makes it harder for a company to simply plug-in another body and continue as normal.

If expanding your knowledge on a subject makes you expert, than what is stopping you from doing it?  Experts are respected and hired more readily then people with basic knowledge. Why not set an example for you kids and become an expert? The company you work for will appropriate your skill and knowledge, your kids will have a role model and along the way you too will become enlighten with the knowledge you’ve learned.

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Sales Force Social Media Woo’s

Sales Force Social Media

Is your sales force lacking social media skills?

Sales Force Social MediaIn today’s business culture companies are discouraging sales force from using social media, but yet they want their sales force social media savvy about its marketing potential.  Social media is a double ended sword – you have to allow your sales force to experience it and use it for them to become efficient with its working. But, companies do not trust their employee’s work ethics enough to allow them to fully reap the benefits of social marketing. Instead they lock down social media outlets and handcuff their sales force.

Haven’t businesses learned anything from past technology?  How many IT Managers were told to block employee access to Internet weather channels, sports websites, financial trading sites, and prevent the misuse of corporate email jokes being circulated. Many IT Managers tossed on a filter and they were done.

A simply solution is to educate your sales force on what social media is and how it should be used in business.  Invest in their education and remove the filters and let the full potential of your sales force grow.

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Join me for a Lunch-n-Learn

How to Enhance Your Business Image Through Your Image

How to Enhance Your Business Image Through Your ImageCome join me at the Gurnee Chamber of Commerce as I speak on How to Enhance Your Business Through Your Image

Be a participant, as I intertwine comedic balloon art with proven strategies that illustrate how your image communicates to customers and perspective customers.

Learning how your image will develope can bring you greater success, in business and life. Come learn, laugh, and be inspired.

This is a Lunch-n-Learn program sponsored by Gurnee Chamber of Commerce.  Lunch is included in the price! So come join me on September 21, 200 at 11:30 am at Timothy O’Tooles Pub, 5572 Grand Ave, Gurnee, IL.

Contact the Gurnee Chamber of Commerce and get registered today!

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The Excuse: “I am too busy”

I'm too busy

I'm too busyI am too busy to exercise.
I am too busy to read.
I am too busy to have a hobby.
I am too busy to take a vacation.
I am too busy to learn all the functions on my Smartphone.
I am too busy to write a blog.
I am too busy to work for a charity.
I am too busy to join a community club.
I am too busy to play with my children.
I am too busy to learn new things.
I am too busy not improving myself or advancing my career.

There is not a person in the world that is not busy doing something, just that some people have learned the secret to success… scheduling time for yourself. If you do not schedule some time for yourself, you are just going to be too busy to do anything. Schedule 1-hour a day for yourself and do the things that you claim you are too busy to do. You will find out how rewarding these tasks are once you build them into your schedule.

Moreover, think about this, there are people who are so busy that they could not take 5-mintues to read this blog and improve themselves, but will spend 5-minutes waiting in line for a cup of coffee.

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Improving Self-Image through Positive Thoughts


Perky Coworker vs Drama Queen –
Which stimulates positive thoughts?

Self-improvement throught postive thoughtHave you ever considered that your positive thoughts shape how others see you, react to you and thus create your self-image? Perky people are positive people who like bright colors and are willing to engage everyone and anyone in a lively conversation. They see the good in everything and sometimes labeled “goodie two-shoes” by those with negative personality.

Negative personalities relish in others failures; they seek out the car crashes, failed relationships, and gossip news. Negative people are the worrywarts and drama queens and everything revolves around them and their emotions, ideas, and their life.

Let’s treat our mind like our body and feed it with healthy food. Fill your minds with positive thoughts, images, ideas and people. This positive information will improve your health and attitude, but also the consumption of “healthy” positive information will be communicated to others though body language, personality and topic of discussion with coworkers.

Why not start today, digest more positive information and allowing the metamorphism to start and enhance your self-image to the positive forces.

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Working Under Pressure

Working Under Pressure

Working Under Pressure You Achieve Your Best Work

Working Under Pressure“I do my best work under pressure,” really, under pressure? I have heard this statement from many people who are up against a clock to get a project completed.  Magically, they get super human abilities that allow them to think faster, focus harder, and manage their time more efficiently. If one really has this ability, would you want to develop it so you could perform at this level every day? It’s like a super hero who gets their magical powers, but doesn’t know how to use or control them.  They work to perfect their fighting skills so they can use them to foil evil villains.  The Hulk needs pressure to transform into a beast that has super human powers, but first he has to get really mad before reaching his optimal potential.

Imagine you build a team of sales staff with super human abilities that can accomplish their task with perfection.  The only problem is you need to get them really mad and put them under a lot of pressure to perform.  Really, is this the work environment that you want to work in?  Would it not be best to develop you time management skills and improve your performance so your back is never against the wall?

Great professional athletes develop strenuous work ethics to insure they are performing at peak efficiency.  I’ve never heard a professional athlete say, “I want to be down by 20 points in the final game of the final champion series with only minutes left and then I will start to play best game.” Instead you want them to say “We came here to kick butt and take names. That’s what we did; we came out strong and never let up. That is why we’re the best!”

Creating an image with co-workers that “you do your best work under pressure” is not the image you seek.  You want the image that you give 100% on every project and you’re here to kick butt and carry them to the land of glory.  Champions don’t have to work under pressure; they control it and put the pressure on those who can’t perform at their level.

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Consistency is not the path to Exceptional

Consistently late, consistently unreliable, consistently is mediocre we rate people by.

Consistency is a negative perception more so than a positive perception.  Very rarely will you hear the praise of being consistently on time, consistently superior, or consistently accurate?  Yet people stride to be consistent in their activities, judgments and routines.

Maybe the trick to success is to avoid consistency and embrace the imbalances of life. Performing the same consistent task over and over again does not increase your success or production. People who reach success are not being consistent, but radical in their approach to a concept or idea.  Why not expand your perception of what is consistent and reach for a whole new level that isn’t consistent, but exceptional.

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The Image of Intelligence


Being Informed, the Illusion of Intelligence in Business

Intelligence is in constant learningKeeping informed of what is going on at work, your industry, and events’ happening around you creates the illusion of intelligence. One doesn’t need to be a world scholar to read a blog or scan a press release. Business reports, company emails, and social media information streams past us on a daily basis.

Intelligent individuals learn to manage their information and develop a routine to gather and absorb information. Take 10-minutes a day to read industry blogs, press releases, and review the company’s web site. You’ll be surprised what you can learn or didn’t learn by just reading your own web site.  Being informed about your career and what’s going on in life will give you a competitive edge in the word of business and among co-workers.

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The Importance of Clarity

The Importance of Phone Clarity when Communicating Critical Information

Phone clarity reflects on your imageConsumers demand more clarity from televisions, video cameras, computer monitors and even our portable devices like the i Pads, are not excluded from the criticism when it come to clarity. Yet this morning, a high ranking representative from the teachers union was trying to generate public support after the newly appointed school board denied the teachers an approved negotiated pay increase.  Throughout the 3-minute interview her cell phone kept breaking up, information was lost and eventually the newscasters broke off the interview because the communication became one-sided.

We have become accustomed to drop calls, echoes, and bad connections with cell phones that we just accept it.  Heaven forbid if the NFL game is blurry or we can’t watch the movie in HD with surround sound.  We’ve tossed out the old VHS players and now only watching movies on the Blu-ray. Yet, when we need to relay critical information over the phone we choose a cell phone and all the problems they have with providing crystal clear clarity.  We make excuses for bad reception; hurry calls because of battery loss, and make ourselves look silly scurrying around trying to find the best phone reception.

Would it not be simpler to pick up the dedicated phone line and make that important call?  No need to find a quiet place, no excuse of “my battery is running low”, no miscommunications of important facts because of noise, distortion, or echoes.

When your reputation is on the line to communicate ideas, facts, or critical data, take a minute to clarify which communication devices will put you at your best.  The importance is in the message being communicated, not the portability of communication device.